Privacy Policy

This Privacy Policy explains how SignalTrue (“SignalTrue,” “we,” “us”) collects, uses, and protects information in connection with our website and platform (the “Services”). By using the Services, you agree to the practices described here.

Information we collect

• Information you provide — such as your name, work email, company, and message when you request a demo or contact us.
• Account & usage data — information generated when you or your team use the platform, including configuration, activity, and audit logs.
• Customer data — data your organization processes through the Services (for example, lead and campaign records). We act as a processor of this data on your behalf, under your instructions and your agreement with us.
• Technical data — IP address, device and browser information, and cookie identifiers collected automatically when you visit our website.

How we use information

• To provide, operate, secure, and improve the Services.
• To respond to demo requests, support inquiries, and other communications.
• To monitor performance, prevent fraud and abuse, and maintain reliability.
• To comply with legal obligations and enforce our agreements.

How we share information

We do not sell personal information. We share information only with service providers who process it on our behalf under appropriate safeguards, when required by law, or as part of a business transfer. When we process customer data as a processor, we share it only as directed by the customer that controls it.

Data retention

We retain information for as long as needed to provide the Services and for legitimate business or legal purposes. Customer data is retained and deleted according to the controlling customer's instructions and agreement.

Security

We use administrative, technical, and organizational measures — including access controls, encryption in transit and at rest, tenant data isolation, and audit logging — designed to protect information. No method of transmission or storage is completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To make a request, contact us at the address below. Where we process personal information on behalf of a customer, we will direct your request to that customer.

Cookies

Our website uses cookies and similar technologies for essential functionality and to understand usage. You can control cookies through your browser settings.

Contact

Questions about this policy? Email privacy@signaltrue.com.

This policy is provided for general information and does not constitute legal advice.